Not finding my customizations - help.

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I just downloaded the newest update to Legacy. Now none of my customizations are sticking. How can I get them to stick?

Comments

  1. Michele LewisJuly 2, 2015 at 4:56 AM

    This is a known issue that the programmers are working on.  Make sure you save your settings as "User-Defaults" so that if you lose your settings after in a update you can then "Reset to User-Defaults" and you will be everything back with one mouse click.

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  2. Melanie ArmstrongJuly 2, 2015 at 5:10 AM

    pretty sure I did that but I'll try it. Thanks.

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  3. Tessa KeoughJuly 4, 2015 at 9:54 AM

    Oh that is not good Melanie Armstrong -  for the average Legacy user, this is not something s/he does and it would be quite disconcerting. Did it work for you when you next opened Legacy?

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  4. Melanie ArmstrongJuly 4, 2015 at 11:16 AM

    No. They are still there one minute and gone the next. Michele Lewis says that it is a known issue that's being worked on.

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  5. Tessa KeoughJuly 4, 2015 at 2:40 PM

    We come to depend on things being consistent and issues throw us. Kind of nervous about updating now.

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  6. Michele LewisJuly 5, 2015 at 12:34 PM

    A lot of users don't know that they can save their custom settings using the User-Defaults.  If you want to save EVERYTHING then all you have to do is go to the Documents\Legacy Family Tree\_AppData folder.  Right click that folder and then select SEND TO > COMPRESSED (ZIPPED) FOLDER.  Now you have a backup of all of your custom settings, all of your report settings, your color schemes, you name it, it has been saved.  

    If there is ever a problem you can delete your _AppData folder and then replace it with the one you just backed up.

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  7. Tessa KeoughJuly 5, 2015 at 1:09 PM

    I agree Michele Lewis - each time I mention it in the LVUG Community, we get questions.

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