Legacy error message - windows printer not defined?

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Has anyone recently seen the Legacy error message "no reports can be printed until a windows printer is defined" ? What's up with that? I have a couple of printers defined and can print from other apps, just not Legacy. I saw some complaints from 2009 on the forum but nothing more recent and nothing very helpful.

Comments

  1. Shannon ThomasJune 12, 2015 at 9:05 PM

    I have not had that one.   I did however get a run time error a couple of times which caused Legacy to shut down.  Hopefully you can get it figured out...good luck!

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  2. Hardy PottingerJune 12, 2015 at 9:10 PM

    I'd almost rather have a runtime error than this nagging nuisance! It's a new one. Started last week, went away after a reboot, now its back. Probably something got 'updated and improved' while I was sleeping and broke something else.

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  3. Shannon ThomasJune 12, 2015 at 9:13 PM

    I saw today that there is a new update but I could not get it to download.  Hopefully I can get it to update and not have to redownload the whole thing again.

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  4. Lynda AveryJune 13, 2015 at 9:09 AM

    i had to download from the legacy site for two of my computers. It worked fine and I haven't had any problems

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  5. Bob InhoffJune 13, 2015 at 2:47 PM

    This happens to me every time I upgrade legacy. I found that if I close the program and then reopen it, the printer is defined and will work.

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  6. Len SmithJune 13, 2015 at 3:47 PM

    Have this problem also  on a HP laptop running VISTA.  Haven't found out why.  The only solution seems to reboot.  Time for a new laptop.

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  7. Hardy PottingerJune 14, 2015 at 4:57 AM

    Make that warning note "no reports can be printed until you have defined a windows printer."
    Ok, I rebooted. still get the warning. next I downloaded and installed 8.0.0.501. same warning. Then I noticed that when I clicked on  Printer Setup in the report dialog box and selected a printer, then restarted Legacy, it would always revert back to a different printer. I used control panel to set the default printer, restarted Legacy, and now it works. Weird. But what the heck? It works. I'm happy. Time to go play.

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  8. Hardy PottingerOctober 8, 2016 at 12:02 PM

    This happened again today. I have version 8.0.0.566. I shut Legacy down, used control panel to set the default printer, and Legacy then worked fine. I should also note another symptom, a report font dialog appears when Legacy starts, then the warning message occurs after I close the dialog.

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  9. Len SmithOctober 18, 2016 at 6:55 AM

    Yes, I seen the message on a laptop running VISTA.  Never have found the problem.  Very frustrating.  Haven't used that computer for a while, but I think that turning off the computer Sometimes fixed the problem.

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